These Terms & Conditions govern your use of Driv Fitness Gym L.L.C.’s services, classes, and facilities. By booking a class or purchasing a class pack, you confirm that you have read, understood, and agreed to these terms.

JVC · Dubai · UAE  ·  Last updated: October 2026

1. Company details

Company: Driv Fitness Gym L.L.C.
Location: JVC, Dubai, UAE

These terms apply to all classes, class packs, and services offered by Driv Fitness Gym L.L.C. (the “Studio”).

2. Bookings & class reservations

2.1 How to book

• All classes must be booked in advance on our website, www.driv.ae
• Bookings are confirmed only upon receipt of payment or valid class credit
• Class spaces are limited — bookings are on a first-come, first-served basis

2.2 Late arrivals

• Members must arrive on time. The Studio reserves the right to give your space to a waitlisted member if you have not arrived within 5 minutes of the class start time
• Late arrivals may not be admitted at the instructor’s discretion
• A no-show or late arrival will result in loss of the class credit

2.3 Waitlist

• If a class is full, you may join the waitlist. You will be notified automatically if a space becomes available
• If you are moved from the waitlist into a class, the standard cancellation policy applies

3. Cancellation policy

3.1 Cancellation window

All class cancellations must be made at least 12 hours before the scheduled class start time.

3.2 Late cancellations & no-shows

• Cancellations made less than 12 hours before class start will result in the full class credit being forfeited
• No-shows will be treated as late cancellations — the class credit will be deducted
• No exceptions will be made for late cancellations, including personal or work-related reasons

3.3 Medical cancellations

• Cancellations due to illness or injury supported by a valid medical certificate will be reviewed on a case-by-case basis
• The Studio reserves the right to approve or decline any request for credit reinstatement

4. Refund & credit policy

4.1 No refunds

All purchases are final. Driv Fitness Gym L.L.C. does not offer refunds on class packs or single classes under any circumstances.

4.2 Class credits

• Class credits are non-transferable and may not be shared between members
• Credits returned following a valid cancellation (within the 12-hour window) go back to your package and remain valid until that package expires (see 4.3)
• Expired credits cannot be extended or refunded

4.3 Package validity

• Every class pack we sell — the Single Drop-In, the Intro 3-Pack and the Founding 10-Pack — is valid for five (5) weeks (35 days) from the date of purchase
• The expiry date of each pack is shown on your account page, under My packages
• Unused classes after the expiry date are forfeited
• Extensions due to medical reasons must be supported by official documentation and are at the Studio’s discretion

5. What we sell

5.1 One-off purchases only

• The Studio sells class packs as one-off purchases. We do not currently offer monthly memberships or any subscription
• Nothing renews automatically and nothing is billed to you on a recurring basis. Your card is not stored by the Studio for future payments
• When a pack runs out or expires, you simply buy another if you wish to carry on
• Class packs may not be transferred or shared between people

5.2 Price changes

• The Studio reserves the right to adjust class and pack prices at any time
• A price change never affects a pack you have already bought — the classes in it remain yours on the terms you bought them

6. Health & safety

6.1 Health declaration

By booking a class at Driv Fitness Gym L.L.C., you confirm that:

• You are in good physical condition and do not have any medical conditions that would prevent you from safely participating in physical exercise
• If you have any medical conditions, injuries, or limitations, you have obtained clearance from a qualified medical professional before attending
• You will notify the instructor of any health conditions, injuries, or discomfort before the class begins
• You will immediately stop exercising and notify the instructor if you experience pain, dizziness, or discomfort during class

6.2 Acknowledgment of risk

You acknowledge that participation in Lagree and fitness classes involves inherent physical risks including but not limited to muscular strain, injury, cardiovascular complications, and equipment-related incidents. You voluntarily accept these risks.

6.3 Communicable diseases

• You will not attend class if you are experiencing symptoms of illness or have tested positive for a communicable disease
• The Studio is not responsible for any exposure or transmission of illness on its premises

7. Minors

Driv Fitness Gym L.L.C. welcomes members aged 13 and above. Members under 18 years of age must be accompanied by a parent or legal guardian throughout the class. The parent or guardian accepts full responsibility for the minor’s participation and must sign all waivers on their behalf.

8. Studio rules & conduct

• Appropriate fitness attire must be worn. Grip socks are required for all Lagree classes
• Personal belongings are the responsibility of the member. The Studio is not liable for loss or theft
• Members must treat instructors, staff, and fellow members with respect at all times
• The use of equipment must be in accordance with instructor guidance
• Any equipment malfunction or safety concern must be reported to an instructor immediately
• The Studio reserves the right to refuse entry or close a member’s account for conduct that is disruptive, disrespectful, or in breach of these Terms
• Removal from class or closure of an account due to misconduct will not result in a refund

9. Liability

To the fullest extent permitted by UAE law, Driv Fitness Gym L.L.C., its owners, employees, instructors, contractors, and affiliates shall not be held liable for:

• Personal injury, illness, or death resulting from participation in Studio activities
• Damage, loss, or theft of personal property on Studio premises
• Any accidental or unforeseen incidents arising from the use of Studio equipment or facilities

The Studio reserves the right to modify the schedule, substitute instructors, or cancel classes due to operational requirements. Affected members will be offered a class credit.

10. Intellectual property

All content, programmes, class formats, and materials used by Driv Fitness Gym L.L.C. are the intellectual property of the Studio and/or its licenced partners (including the Lagree method). These may not be reproduced, shared, or used without written permission.

11. Privacy & data

Your personal data is collected and stored for the purposes of running your account, your bookings and your payments, and for communicating with you about them. We do not sell it and we do not share it for anyone else’s marketing; it is shared only with the service providers we need to run the studio, each of which is named in our Privacy Policy. Full details, including your rights and how to exercise them, are set out in the Privacy Policy.

12. Governing law

These Terms & Conditions are governed by the laws of Dubai, UAE. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Dubai.

13. Acceptance

By booking a class or purchasing a class pack, you confirm that you have read, understood, and agree to these Terms & Conditions in full.