This notice explains what personal data Driv Fitness Gym L.L.C. (“the Studio”, “we”) collects, why we hold it, who it is shared with, and what you can ask us to do with it.

JVC · Dubai · UAE  ·  Last updated: October 2026

1. Who we are

Driv Fitness Gym L.L.C., Binghatti Azure, Office 106, First Floor, Jumeirah Village Circle, Dubai, United Arab Emirates. We are responsible for the personal data described in this notice.

2. Browsing this website

You can read every page of this site without telling us anything about yourself.

• We use no analytics, advertising or social media trackers of any kind
• If you only browse, this website sets no cookies. Cookies are set only once you sign in — see section 6
• Our hosting provider keeps standard server logs, including your IP address, for security and troubleshooting
• Typefaces are loaded from Google Fonts. Your browser requests them directly from Google, which means Google receives your IP address as part of that request

Links to Instagram and Google Maps are ordinary links — nothing is sent to those companies unless you click them.

3. Your account and your bookings

Booking and payment are run by the Studio on this website. They are not outsourced to a third-party booking platform, so your booking records sit in our own system.

When you sign in, book a class or buy a class pack, we collect and store:

• Your email address, which is how you sign in
• Your first and last name, and your mobile number, so your coach knows who is in the room and we can reach you if a class changes
• Your emirate, if you choose to give it. We do not ask for your full address
• Anything you choose to tell us in the “anything we should know” box — see section 5
• Your bookings, cancellations and attendance
• Your class packs: what you bought, how many classes are left and when they expire
• Your purchases: the amount, the currency, the date and a payment reference from Stripe

4. Signing in

There is no password on this website. You sign in with a one-time code sent to your email address. To make that work safely we store a one-way cryptographic hash of each code — never the code itself — together with the time it was issued and the IP address it was requested from, so that we can detect and block abuse. These records are short-lived and are not used for anything else.

5. Health information

Information about injuries, medical conditions or pregnancy is sensitive. You are never required to give it. We collect it only where you choose to tell us, only so that coaches can adapt a class safely, we share it only with the coaches who need it, and we do not use it for anything else.

6. Cookies

We use essential cookies only. They are set when you sign in, they keep you signed in as you move between pages, and they are needed for the booking system to work. We set no advertising, profiling or analytics cookies, so there is nothing here to opt out of. Clearing them simply signs you out.

7. Payments

Card payments are taken on Stripe’s own secure payment page. You leave this website to pay and come back afterwards.

Your card details never reach this website and we never see or store your card number. What we receive back from Stripe and keep is the amount, the currency, whether the payment succeeded, and Stripe’s own reference for the transaction. Stripe processes your payment data as a separate controller under its own privacy policy.

8. Email we send you

We send you the emails the booking system needs to send: your sign-in code, confirmation of a booking, confirmation of a purchase, and notice of a change or cancellation. These are part of the service and cannot be unsubscribed from while you hold an account, though you can close your account at any time.

We do not send marketing email unless you have separately opted in, and you can withdraw that at any time without affecting your bookings.

Our email is sent and received through Google, so Google processes the contents of mail between us.

9. Why we hold your data

• To take and manage your bookings, class packs and payments — this is our contract with you
• To contact you about a class, for example a cancellation or a change of time
• To keep you safe in class, where you have told us about an injury or condition
• To protect the booking system from abuse
• To meet our accounting, tax and legal obligations
• To send you marketing, only where you have opted in

10. Who your data is shared with

We do not sell your data and we do not share it for anyone else’s marketing. It is shared only with the organisations that help us run the studio:

• Stripe — to take card payments securely
• Google — our email, and the typefaces this site loads
• Our website host — which stores the site and its database, and keeps server logs
• Our coaches — the class list, and any health note you have given
• Government authorities, where the law requires it

Some of these providers operate outside the UAE, so your data may be processed abroad under their own safeguards.

11. How long we keep it

• Sign-in codes: minutes. They expire and are then of no use to anyone
• Account, booking and attendance records: while you hold an account and for a reasonable period afterwards
• Payment and invoice records: for as long as UAE tax and accounting law requires
• Marketing consent: until you withdraw it

12. Your rights

You can ask us to:

• Tell you what personal data we hold about you, and give you a copy
• Correct anything that is wrong — your name, number and emirate you can also change yourself, under My details on your account page
• Delete your data, where we are not required to keep it
• Stop sending you marketing
• Restrict or object to a particular use of your data

We will respond within a reasonable period. If you are not satisfied with our response you may raise the matter with the relevant UAE data protection authority.

13. Members under 18

We welcome members aged 13 and above. For anyone under 18, a parent or legal guardian must consent, must accompany them in class, and signs all waivers on their behalf.

14. Keeping it secure

This website is served over HTTPS, and payment is taken on Stripe’s own page over an encrypted connection. Access to member records is limited to the studio staff who need it, and each member can see only their own bookings and purchases. Sign-in codes are stored only as a one-way hash, so a copy of our records would not let anyone sign in as you.

15. Changes to this notice

If we change how we use personal data we will update this page and change the date at the top.

16. Contact

For any question about your data, or to make any of the requests in section 12, write to us at info@driv.ae.

17. Governing law

This notice is governed by the laws of the United Arab Emirates and the Emirate of Dubai, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.